Make sure you LISTEN HARD, puppet, because just when you think it's ending it's only just begun: your intelligence will be tested and found lacking, so sit back, enjoy the hold music and let the professionals take over from here.

Wait, what did you think was going to happen here? That you'd be helped immediately and not have to wait very long? Did you think that your issue would be quickly and efficiently and that you'd be on your merry way? Did you think that you could take care of your problem by just picking up a phone?

Well someone is in for a surprise. No, you're going to wa... Show more