Lydia Lael plays Cindy-Lou, Santa's newest elf at the North Pole. Unfortunately Cindy-Lou is a bit of a klutz who's always having accidents. And because of her, Santa's entire flight is in danger! So he places his most senior elf, named Sandy (Tara Rose) in charge of making sure everything is ready on time. Cindy-Lou just keeps having accidents though, and when one of the gifts go missing, Sandy's clothes become the only thing that can save the day! Unfortunately that means that both elves are a bit out of uniform, and there's still the traditional sleigh launching ceremony!