I'm a manager at a large plumbing firm. A customer is complaining about poor service, so I visit the home to assess. The bitchy homeowner shows me a tub full of murky water. I am only planning on writing an incident report, but to appease the annoying lady I agree to take a closer look. I climb in, remove my glasses, let down hair, and reach forward in the dirty water to find the drain. The tub is deeper than expected and my head completely submerges. I come up gasping/spitting and disgusted (as the water is vile). I compose myself and try to act serious/professional (as if the dunking was ... Show more