During the pre-perm interview, older lady, Maurrieta, wearing a pink blouse, black skirt, and black pantyhose tells Kat that she's never had a perm before and if she doesn't like it, she'll just have Carmen fix it. She looks very nervous and has a "yeah right" look on her face when Carmen tells her that she is going to have fun with the perm.

Carmen drapes a yellow vinyl cape over Maurrieta and ties it. She combs up Maurrieta's hair and then leads her to the shampoo bowl for a lovely shampoo. Carmen wraps a towel around her shouldars, leans her back into the bowl, and after a ... Show more