Sara Liz works as a bank teller and has to deal with the public all day long. Not the most patient of people, she sometimes snaps at customers. On one occasion, she snapped just a little too hard and the customer complained to the bank manager about her conduct. With the customer threatening to report the incident to head office, the branch manager orders Sara Liz to go to the customer's home and apologize to him. When she shows up and the man is curt with her, Sara's irritation flares again and her apology is somewhat less than heartfelt. When the man informs her that he is recording their co...
Description
Sara Liz works as a bank teller and has to deal with the public all day long. Not the most patient of people, she sometimes snaps at customers. On one occasion, she snapped just a little too hard and the customer complained to the bank manager about her conduct. With the customer threatening to report the incident to head office, the branch manager orders Sara Liz to go to the customer's home and apologize to him. When she shows up and the man is curt with her, Sara's irritation flares again and her apology is somewhat less than heartfelt. When the man informs her that he is recording their co...