After Chef and owner Mike got a visit from a customer who had just finished lunch and was totally dissatisfied with her waitress Monique, She was rude, inattentive, brought the wrong food and didn't apologize etc. When Mike suggested that she take care of Monique herself in the Mike's Diner way, she was delighted. Mike went to fetch Monique and she was soon over his desk getting her bottom soundly spanked by Zoe Page.