I had an easy day and was about to head home and see what I could get into. As soon as I clocked out my co-worker asked if I could do her a favor. We had a guest request a fresh set of towels and needed them before she returned. The guest is a platinum member and has a large social media following. So, we need to make sure the guest is happy. She is more likely to leave a good review if we and continue doing business with us.

I was in a good mood, so I agreed to take care of it for her. I was expecting to just drop towels off in an empty room. But when I entered the room ... Show more