Mrs Henderson runs her hotel with a rod of iron, or more accurately a whippy cane. She also has strong lesbian inclinations. When a female member of staff reciprocates, she becomes the current 'pet'. So Elaine, who fulfills the role for now, can do no wrong. When she nearly breaks a valuable vase, she runs away while Rhianna clears up the mess. But Mrs Henderson sees Rhianna and thinks that she knocked over the vase. So it is Rhianna who is punished, despite her protestations. She is spanked by Mrs Henderson, then caned on her bare bottom, all for trying to hide Elaine's sloppiness. (SP188)