Terry has got to be the worst plumber in the world and I have just given him what I thought was quite a severe punishment. He seemed to think it was all a big joke and did not take me seriously/ He just has to be taught a lesson he will not forget in a hurry. When I produce my cane he is not quite so sure of himself but being a big strong man he has to bend over. I really did whack his bare bottom I can tell you. He did not think it funny when he left my house later that day.